Before issuing a claim, which item should be included in the claimant's letter to the defendant?

• A. The basis on which the claim is made, a summary of the facts, what the claimant wants from the defendant, and if money, how the amount is calculated.
• B. The claimant must file a claim with the court directly.
• C. The claimant must appoint a mediator.
• D. The claimant must obtain a court order first.

Answer: (A)

When you’re sending a pre-action letter of claim, you want the recipient to be clear about what you’re alleging and what you’re seeking. The letter should set out the basis on which the claim is made, give a concise summary of the facts, state the remedy or outcome you want, and, if money is involved, show how the amount is calculated. This helps the other side understand the case, facilitates early settlement or response, and demonstrates that you’ve properly prepared before starting court proceedings. Options like filing directly with the court first, arranging mediation, or obtaining a court order beforehand aren’t required at this stage.